​OADC   strives   to   provide   the   highest   level   of   anesthesia   care   for   you   and   your   loved   ones.    In   the   case   there   were   any   concerns   regarding   the   care   that   you   have   received,   this   is   the   OADC   Grievance   Policy:

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1. Any incidents should be reported to our office manager by phone at 630-620-9199 or via US mail to PO Box 2577, Glen Ellyn, IL 60137.
2.  If the incident is of patient-care nature, the office manager will alert the anesthesiologist/clinical director and seek appropriate action.
3. If the concern is administrative in nature, the office manager will communicate with the patient/legal guardian for the appropriate action.
4. In the unlikely case that the issues of concern cannot be remedied to the satisfaction of both parties, OADC can seek peer arbitration through the local or State professional association if so requested by the patient/legal guardian.
5. Patients/guardians can also report unresolved grievances to the State or local professional society in Illinois through www.isds.org or the Indiana Board of Dentistry.